All Episodes

Displaying episodes 1 - 30 of 53 in total

The future of retail is digital, with VIA Outlets' Jasper de Jong

Outlet shopping centers aren't the first industry you'd think of for being on the forefront of digital transformation. But Jasper de Jong, Group Director for Digital a...

Efficiency unleashed: Leveraging better goal-setting and AI, with Earth Reiser (Topgolf Callaway Brands)

Earth Reiser, Director of Strategy and Innovation at Topgolf Callaway Brands, offers advice on goal-setting, the importance of having a strategic vision as a business,...

Ask better questions: The art of data analytics with Topgolf Callaway Brands’ Earth Reiser

Earth Reiser, the Director of Strategy and Innovation at Topgolf Callaway Brands, offers advice for navigating the murky waters of customer data and analytics, and how...

Customer-centric composable transformation, with Topgolf Callway Brands' Earth Reiser

Earth Reiser, the Director of Strategy and Innovation at Topgolf Callaway Brands shares insights on the company's transformation journey. Earth shares how Topgolf Call...

Your 2024 transformation guide: Wisdom from composable trailblazers

In this episode, we check in with some of our first guests, sharing what they've been working on over the past year - and their advice for anyone looking to embark on ...

This year in CX transformation: Tech shifts that defined 2023 - AI, automation, content strategy and more

A year recap of customer experience transformation: the Contentstack team reflects on 2023's major changes in tech and comms landscape, and offers advice for the year ...

Advice for introducing agile: FREE NOW's Damir Dimitrovici

How do you introduce agile to a business, or an area of the business, that's unfamiliar with it? Damir Dimitrovici, Senior Website Manager at FREE NOW led a digital tr...

Composable transformation in 5 months: FREE NOW's Damir Dimitrovici

Damir Dimitrovici, Senior Website Manager at FREE NOW, transformed FREE NOW's marketing site from a monolithic system to a headless setup in a short five months. Damir...

Developer freedom vs editor needs: How Sky Group balances both

Sky Group has cracked the code to developer-led innovation, and Oliver Cavanagh (Lead Developer) and Richard Mace (Senior Product Manager) are here to tell us how. Fro...

From frustration to freedom: The Sky Websites revolution

Sky is one of Europe's leading media organizations, and since going composable, they've created a revolutionary way inside the business for content editors to create a...

How to take a brick and mortar business digital, with Boels’ Bjørn Kreijen

Deep dive into taking a traditional brick and mortar business into the digital age. Bjørn Kreijen, Director of Digital and eCommerce at Boels equipment rental company,...

The Content Series: Creating a brand and launching an integrated campaign with Sommsation

How to create a disruptive brand from scratch, but in an industry that spans hundreds of years of tradition? Crystal Langley and Alex Tanck join this bonus episode of ...

How to change an enterprise: Lessons from ASICS, REI, Icelandair and more

In the second part of our anniversary celebration, we're revisiting one of our cornerstone themes - People Changing Enterprises. Join us as we recap the insightful con...

A year of composable transformation: Lessons from Levi’s, ASICS, REI and more

Join us in celebrating a remarkable milestone - People Changing Enterprises is turning one! In this special anniversary episode, we're taking a journey back to where i...

How to raise digital literacy inside your organization, with Informa’s Narisa Wild

Narisa Wild (Informa) shares how the company introduced an innovative "digital skills index" to raise digital literacy across the organization. She also shares the key...

Content migration and future of content with Informa’s Narisa Wild

This week we dive into the complex topic of content migration with Narisa Wild, who has spearheaded the digital transformation at Informa, a global B2B events and info...

Developer Experience: REI’s definition and how they make it great

This week we explore the topic of developer experience with REI's Kat Valdre and Jason Greeley. They take us behind the scenes of platform engineering at REI and how t...

REI's composable transformation advice

Kat Valdre and Jason Greely from the REI Platform engineering team share their composable transformation story. They discuss the challenges they faced while decomposin...

Transformation through Automation: Keith Mazanec, Brad's Deals

Keith Mazanec (Director Software Engineering, Brad's Deals) returns to share the company's in-depth transformation story, highlighting the content lifecycle automation...

Make it a FEAST: How to get people excited about change, with PostNL's Jurre van Ruth

We hear time and time again that digital transformation has less to do with technology and more about helping people to change the way they think. But how do you actua...

What is a Composable Digital Experience Platform? With PostNL's Jurre van Ruth

What is a composable digital experience platform? What are the key capabilities that it must represent? Where do you start in building one? How do you know if you are ...

Building the business case for headless technology, with Booking.com’s Juliette Olah

When Juliette Olah joined Booking.com, she created a comprehensive editorial strategy - but that strategy needed a more robust content management technology behind it....

Editorial strategy deep dive, with Booking.com’s Juliette Olah

Juliette Olah joined Booking.com in March 2020 - a scary time for the travel industry, but a fantastic opportunity to elevate editorial long-form content. In this epis...

Tips from the C-Suite: How marketing and sales can get along

Whether you're new to the C-Suite or looking to get there soon, there will inevitably be communication challenges along the way - and possibly none as thorny as "sales...

Taking career leaps of faith, with Brad’s Deals Director of Engineering

Today we talk to a Director of Engineering who went from IT to retail sales and back about what he's learned. From taking a career leap of faith, to CX lessons learned...

Bridging monolith and composable with automation, with Director of Engineering Keith Mazanec

Moving to composable technology almost never happens all at once. There is a transition period. How do you help teams make the most of the composable technology, while...

(Re)building trust through tech and business change, with Brad’s Deals’ Keith Mazanec

How do you create a successful transformation when markets are unstable and business changes are inevitable? Brad's Deals re-imagined their content technology and crea...

Make your company a great place to work, with Emma Sleep’s Andreas Westendörpf

Every company pays lip service to building a great culture where people trust each other, feel free to challenge each other, and openness and transparency are the name...

The last replatform you’ll ever do, with Emma Sleep’s Andreas Westendörpf

Andreas Westendörpf (CTO) brought the concept of composable commerce to Emma Sleep. But that wasn't his agenda from the outset. In this episode, he shares how to know ...

Your misconceptions about the IT department, with Emma Sleep’s Andreas Westendörpf

If you're on the "business" side of your company and don't think too much about the workings of the IT department, Emma Sleep CTO Andreas Westendörpf has some news for...

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