Taking career leaps of faith, with Brad’s Deals Director of Engineering
Download MP3Today we talk to a Director of Engineering who went from IT to retail sales and back about what he's learned. From taking a career leap of faith, to CX lessons learned on the retail floor, this episode is a must-listen for anyone in a customer experience oriented industry... or anyone looking to make a career change.
Timestamps:
1:11 Keith's backstory - how he got from computer programming to retail and back again
2:52 The "aha" moment that sparked Keith's journey back to technology
4:51 What was it like taking a leap of faith, leaving a solid career for an unknown developer bootcamp?
6:44 What Keith learned about business working in retail
9:39 Customer experience lessons from the retail floor
Timestamps:
1:11 Keith's backstory - how he got from computer programming to retail and back again
2:52 The "aha" moment that sparked Keith's journey back to technology
4:51 What was it like taking a leap of faith, leaving a solid career for an unknown developer bootcamp?
6:44 What Keith learned about business working in retail
9:39 Customer experience lessons from the retail floor
![Taking career leaps of faith, with Brad’s Deals Director of Engineering](https://img.transistor.fm/vog14xlfnjKc2UlszdNiOyYAmZcBoLClPqbFjRq3GD0/rs:fill:800:800:1/q:60/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9lcGlz/b2RlLzEyNjM3MDYv/MTY4MTQ3OTgwOS1h/cnR3b3JrLmpwZw.webp)